We accept returns for 30 days from the date of the purchase, with few exceptions. We assume the shipping cost on items with "free shipping" only on purchases that are not returned. Customer is responsible for return shipping charges, unless the item received was the wrong product, defective, or damaged. If the item is a special order item, it is also subject to a 20% re-stocking fee.
Disclaimer: We will not be held responsible for returns that are lost or misdirected in shipping. We can only credit you for items received back in our warehouses.
Please be sure to sign the Delivery Order Note in the presence of the Delivery Company representative to indicate your delivery has been received. Examine your order upon delivery to ensure that there are no visible signs of damaged, missing or incorrect pieces. In the event that there are missing, damaged or incorrect packages, please retain the item(s), indicate the problem on the Delivery Note and contact us within 48 hours of your delivery. A signed delivery receipt, without notations of missing, damaged or incorrect item(s) represents your acceptance of the complete order in perfect condition.